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原文传递 DO YOU'SPEAK AUTOMOBILE?'
题名: DO YOU'SPEAK AUTOMOBILE?'
正文语种: eng
作者: ROY DENNIS RIPPLE
摘要: As automotive technicians, there are three targets we try to hit when we service a vehicle: 1. Fix it right the first time, on time 2. Fix it most cost-effectively 3. Get paid appropriately But a fourth objective seems to get lost in the shuffle, which is our respon-sibility to the vehicle owner. In most running safely and efficiently. A person's vehicle usually makes the top-two list of the most important non-living things in their life. When it goes bad, so does their world. This makes it our responsibility to offer the customer a comprehensive report on the condition of their vehicle, along with recommendations of how to best handle any present or pending issues.'
出版年: 2023
期刊名称: Motor age
卷: 142
期: 2
页码: 26-28,30-31
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