原文传递
How to charge for diagnostics
| 题名： | How to charge for diagnostics |
| 正文语种： | eng |
| 作者： | RICK WHITE |
| 摘要： | As an industry, it seems we've been challenged with how to charge for diagnostics as long as we've been diagnosing vehicles. My goal in this article is to share some different perspectives of what I see happening in the workplace that could help you better wrap your arms around this touchy subject. When it comes to diagnosing a vehicle, I see three common practices that simply must go away. What I mean by this is when a vehicle owner calls about diagnosing a concern, they're quoted a flat fee for the act of diagnosing and assured you'll determine the cause of their concern. My issue with this strategy is not every diagnostic situation is created equal. You might have one vehicle that takes 15 minutes to pinpoint the cause of a throttle position sensor code to a broken resistor within the sensor. And another vehicle takes four hours to find a wire in the harness chewed through because some critter developed an affinity for the soy-based wiring insulation. Quoting a flat fee for the diagnosis with the promise of a recommendation can kill profits faster than losing a toupee in a hurricane. |
| 出版年： | 2022 |
| 期刊名称： | Motor age |
| 卷： | 141 |
| 期： | 3 |
| 页码： | 8-9 |
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