摘要: |
The AFP has recently launched a new voluntary industry intiative for dealers who supply vehicles to fleet customers called the Dealer Standard. What has prompted the need for this? The Dealer Standard has been created in response to requests from association members. The main impetus comes from that fact that vehicles have become so much more complicated. You can't sit someone in a car and expect them to work out the essential controls in a couple of minutes in a way that was accepted just a few years ago. This is especially the case where drivers are taking on their first electric vehicle (EV). A familiarisation process has become a must. It's also the case that delivery standards vary widely, according to the experiences of AFP members. For example, it is not uncommon for vehicles to arrive dirty, without the correct documentation or for EVs to be handed over with little charge remaining. The Dealer Standard is an attempt to stop these problems occurring. |