详情

原文传递 NEW PRODUCTS SET TO HELP DEALERS ENHANCE A USED CAR SALE

题名：	NEW PRODUCTS SET TO HELP DEALERS ENHANCE A USED CAR SALE
正文语种：	eng
作者：	DEBBIE KIRLEW
摘要：	The post-pandemic increase in used car sales has also boosted warranty uptake because the cost-of-living crisis has helped to focus car buyers minds on the need to protect themselves against potential future repair costs. Meanwhile, the increase in electric vehicle (EV! ownership and consumer demand for bundled packages - often with a monthly payment - has led to warranty providers evolving their offerings. Allianz Partners provides warranty services to several manufacturers and end users were invited to leave a service and product review on Feefo last year Nearly 4,000 customers gave feedback, a response rate of 7.2%, giving Allianz's extended warranty an average star rating of 4.5/5 for service. contributing to it being awarded a Feefo Gold Trust Service Award for the past two years. In 2021, distance learning for dealers was introduced through the training package Thinqi and rolled out more widely in 2022. Feedback from dealers has been very positive, particularly as they can learn in their own time and already 100 dealers have engaged with the training with a further 100 dealers expected to take part this year.
出版年：	2023
期刊名称：	Automotive Management
期：	Mar.
页码：	56-57