原文传递
Your roadmap to digital aftersales
| 题名： | Your roadmap to digital aftersales |
| 正文语种： | eng |
| 摘要： | The transformation in motor retailing seen over recent years shows no sign of slowing. Digitisation is being joined by a significant focus on sustainability, and by increasing ESG (environmental, social and governance) standards shaping the future automotive landscape. In turn, these are being joined by new technologies such as predictive maintenance, and network changes to the agency model - all of which will impact how aftersales teams will run and drive the need to innovate further in the future. The critical tool to navigate this future is data. Retailers must look to develop the data resources available to them today to maximise profit and efficiency gains that are available to them. Data insights have become the fuel of the future and ensuring that you work with a partner that can support and implement your aftersales teams' future digital needs will be key to delivering that success. |
| 出版年： | 2022 |
| 期刊名称： | Automotive Management |
| 期： | Oct. |
| 页码： | 48-49 |
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