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原文传递 Changing passenger expectations require transit agencies to get 'Clever' with solutions

题名：	Changing passenger expectations require transit agencies to get 'Clever' with solutions
正文语种：	eng
作者：	John Santamarla
摘要：	Intelligent transportation systems offer agency's a chance to enhance passenger experiences by delivering more accurate information. 1. Uninterrupted access to real-time Information is commonplace in today's world. Thirty years ago, transit providers were expected to transport the public from A to B safely, but riders expect more today. As expectations continue to evolve, how can the rail Industry position itself to be sure to deliver, especially when many rail cars are 20-30 years old? Features like real-time disruption updates, the latest news/sports/weather, information on multi-modal connection points and onboard Wi-Fi that were once options are now expected by customers. Likewise, transit agencies are currently seeking as much operational information as possible with respect to on-board diagnostics, passenger count/loading and schedule adherence throughout various times of the day.
出版年：	2022
期刊名称：	Mass Transit
卷：	48
期：	6
页码：	13-13