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Identifying and Evaluating Airport Workforce Requirements. Airport Cooperative Research Program (ACRP) Research Report 28.
| 题名： | Identifying and Evaluating Airport Workforce Requirements. Airport Cooperative Research Program (ACRP) Research Report 28. |
| 作者： | Cronin, C. B.; Alexander, A.; Majumdar, E.; Stephen, J. J.; Beek, V.; Bisker, A.; Heinen, B.; Lewis, C. |
| 关键词： | Guidebook, Building Airport Workforce Capacity, Workforce Capacity, Airport management, Airports, Human resources, Safety practices, Real Airport Examples, Implementation, Airport industry, Identifying, Airport Cooperative Research Program (ACRP), Transit Cooperative Research Program (TCRP), National Cooperative Highway Research Program (NCHRP) |
| 摘要： | U.S. airports and their workforces are part of the dynamic aviation industry that has undergone a series of dramatic changes since the turn of the century. Rapid change is challenging for transportation infrastructure providers, including airports, which must balance service risks (e.g., providing adequate service to passengers, airlines and other tenants) with investment risk (e.g., investing in costly facilities). If airports do not invest and traffic grows, service will be inadequate. Conversely, if airports invest heavily, only to not see forecasted passengers materialize, they can be left with costly facilities they do not need. Finding that service-investment “sweet spot” remains a significant challenge. The terrorist attacks in the U.S. on September 11, 2001, the severe economic recession between 2007 and 2009, and the consolidation of several mainline air carriers all put the U.S. aviation industry through a challenging and unprecedented period, where historic levels of growth in the industry were interrupted and, for a time, reversed. In the aftermath of these events, many airlines entered and emerged from bankruptcy, restructured their businesses, went through several rounds of cost cutting, downsized their workforces, cut air service to many airports, and renegotiated contracts for use of airport facilities. These latter two actions in particular had a profound negative impact on many airports in the form of declining air service and increasing cost pressures on airport management and staff. The response of many airports was to restructure, postpone capital investments and hiring, and cut costs in areas such as personnel and their development. |
| 报告类型： | 科技报告 |
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