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Navigating the short- and long-term strategies to ensure an enhanced customer experience
| 题名： | Navigating the short- and long-term strategies to ensure an enhanced customer experience |
| 正文语种： | eng |
| 作者： | Mark Anderson |
| 摘要： | Anything we do to improve the customer experience and encourage more passengers on-board the bus must satisfy two criteria - it must be permanent, and it must ensure that we build trust and satisfaction, positioning bus as the preferred mode of transport. |
| 出版年： | 2023 |
| 期刊名称： | Intelligent Transport |
| 卷： | 7 |
| 期： | 3 |
| 页码： | 15-17 |
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