摘要: |
This report describes and documents the process and methodology to be used to conduct a series of before and after discussion groups with smart card holders and participating agency employees as part of the ORANGES multiple purpose smart card Field Operational Test (FOT). This document is one of a series of working papers that report on progress for the US DOT evaluation for Phase I of the ORANGES field operational test. Each working paper corresponds to a Phase I task. At the conclusion of Phase I, these documents will be updated and compiled to form a final report. Phase I documents include: Evaluation Strategy and Plan - issued November 6, 2001, Test Plans - issued January 20, 2003. Discussion Group Process - this document Discussion Group Findings, Statistical Analysis of 'Before' Data, Risk Assessment. This document provides an overview of the intended organization and conduct for the customer and employee discussion groups. |