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原文传递 Development and Initial Validation of a Safety Culture Survey for Commercial Aviation. Technical rept.

题名：	Development and Initial Validation of a Safety Culture Survey for Commercial Aviation. Technical rept.
作者：	MITCHELL, A. A.; SHARMA, G.; VON THADEN, T. L.; WIEGMANN, D. A.; ZHANG, H.
关键词：	Flight-safety; Commercial-aviation; *Surveys-.;Air-transportation; Pilots-; Personnel-management; Human-factors-engineering; Performance-Human; Assessments-; Feedback-; Research-program.
摘要：	The purpose of this study was to develop and initially validate a survey to assess safety culture within the commercial aviation industry. Based on a previous review of safety culture research, five global components of safety culture were identified including Organizational Commitment, Management Involvement, Employee Empowerment, Reward Systems, and Reporting Systems. Subsequent to this, an 86 item, 7-point Likert scale survey was developed to assess these cultural factors as they relate to pilots at a regional, FAR Part 135 scheduled air carrier. The goal was to allow employees throughout the airline (from line pilot to top-level management) to give their personal assessment of these organizational factors, taking into account the operational constraints of the airline and its personnel. Non-regulated organizational factors were targeted to help highlight possible areas of improvement in the airline. Feedback was also gathered from the airline on the techniques employed by the survey to measure safety cultural factors. The results from this survey indicated positive overall airline performance in relation to organizational safety factors. However, specific factors revealed areas in need of organizational attention for improvement. These target issues included areas of vulnerability perceived by the pilots. The results also allowed for refinement of the assessment instrument to improve its usability and validity. Future endeavors in this area will allow researchers to proactively pinpoint specific latent organizational factors in need of improvement that may be addressed to develop better patterns of organizational communication and overall safety.
报告类型：	科技报告