Utilizing Social Media Data for Estimating Transit Performance Metrics in a Pre- and Post-COVID-19 World
项目名称: Utilizing Social Media Data for Estimating Transit Performance Metrics in a Pre- and Post-COVID-19 World
摘要: This project aims to assess the perception of public transit service from the standpoint of customer. Using publicly available social media posts and analyzing the sentiment over time, the service perception will be quantified. In addition, the perception of public transit can be determined by delay, station environment, etc. or perception of public health safety around the time of pandemics such as COVID-19. In this study, the research team will also study the public perception of transit service before and after the lockdown due to COVID-19 and draw insights on determining factors that drive customer perception of public transit.
状态: Active
资金: 97486
资助组织: Office of the Assistant Secretary for Research and Technology<==>City College of the City University of New York
执行机构: Connected Cities for Smart Mobility towards Accessible and Resilient Transportation Center (C2SMART)
开始时间: 20200815
预计完成日期: 20210815
主题领域: Public Transportation;Safety and Human Factors;Society
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