摘要: |
The objective of this research is the development of an airport business resiliency program for integration into existing airport crisis management programs. The airport business resiliency program should be applicable to multiple types of incidents and events based on lessons learned and best practices to help airports and stakeholders implement business continuity planning before and during periods of atypical operations.
Based on analysis of relevant incidents and events, this research should provide risk management strategies to develop a scalable program to align with existing Airport Emergency Plans (AEP) and/or other airport, airline, and stakeholder plans. The researcher should pay special attention to pre- and post-incident/event planning.
The scalable program should include at a minimum:
(1) A guide for developing an airport business continuity plan
(2) Guidelines for implementing the airport business resiliency program
(3) A review of technology, systems, and platforms being used to successfully support the airport business resiliency program
(4) Training plan
(5) Drill and exercise programs
(6) Americans with Disabilities Act (ADA) response plan
(6) Outreach and communication strategies for pre-incident/event planning and response
(7) A maintenance plan for continuous review and update of the airport business resiliency program
(8) Guidelines for understanding the financial impact of an incident/event |