原文传递
Reshaping and evaluating road users’ experience
| 题名： | Reshaping and evaluating road users’ experience |
| 正文语种： | 英文 |
| 作者： | Lianne Butler-White |
| 关键词： | customer；services；improve；sers；building；culture；manager；expect；eshap；white |
| 摘要： | Customer experience manager at Amey, Lianne Butler-White, discusses the increasingly important area of road user experience and building a collaborative, customer-focused culture to help meet modern expectations and improve services |
| 出版年： | 2019 |
| 期刊名称： | Highways |
| 卷： | 88 |
| 期： | 1 |
| 页码： | 58-59 |
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