题名: |
Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction |
责任者: |
National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Airport Cooperative Research Program; Landrum & Brown, Inc.; AirProjects, Inc.; Aerotropolis Business Concepts, LLC; Envirosell |
关键词: |
Transportation and Infrastructure — Aviation Transportation and Infrastructure — Design Transportation and Infrastructure — Economics Transportation and Infrastructure — Terminals and Facilities |
学科分类: |
暂无分类 |
摘要: |
TRB’s Airport Cooperative Research Program (ACRP) Report 109: Improving Terminal Design to Increase Revenue Generation Related to Customer Satisfaction explores innovative airport planning and terminal design that promotes profitable revenue generation and customer satisfaction at a variety of airport sizes and types. The handbook includes consideration of how to potentially improve the airport customer experience through the use of technology and other resources. |
出版机构: |
Transportation Research Board |
提交日期: |
2014 |
报告类型: |
科技报告 |
资源类型: |
科技(咨询、行业)报告 |
初始创建时间: |
2014 |