摘要: |
Developed as part of the Phoenix AZTech national ITS Model Deployment Initiatives (MDI), twenty-three traveler information kiosks have been operational for more than three years. These kiosks were built as part the regional Advanced Traveler Information System (ATIS) to provide public with useful traveler information, including real-time traffic condition. Recently, an effort was initiated by the Maricopa County Department of Transportation, the lead agency of the AZTech program, to examine and assess the traveler information kiosk program in the Phoenix area. This paper summarizes the major findings of the study, including reviews of the procurement and implementation history, basic configuration, operational features, information contents, and usage assessment. Despite the sound design, the average level of usage of the kiosks was found to be less than satisfactory. In addition to the discussions of possible room for improvement, a viable alternative to the information kiosks for traveler information dissemination in public locations was also discussed. |