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Status Report on Actions Underway to Address Flight Delays and Improve Airline Customer Service. Statement of The Honorable Calvin L. Scovel III Inspector General, U.S. Department of Transportation.
| 题名： | Status Report on Actions Underway to Address Flight Delays and Improve Airline Customer Service. Statement of The Honorable Calvin L. Scovel III Inspector General, U.S. Department of Transportation. |
| 关键词： | congestion, mitigation, airline industry, cancellations, air flights, improvements, congressional reports, recommendations |
| 摘要： | As this Subcommittee is aware, summer 2007 was part of the worst year on record for flight delays, cancellations, and long, on-board delays. From January through December 2007, over 1 in 4 flights (29 percent) was delayed or cancelled, affecting about 163 million passengers. More than 88,234 flights experienced taxi-in and taxi-out times of 1 hour to 5 hours or longer, affecting nearly 5.9 million passengers. Our statement today is in response to the Chairman's request for an after-action analysis of (1) contributing factors to last summers record-breaking flight delays; (2) the status of ongoing efforts by DOT, the airlines, and airports to improve airline customer service in response to record delays and our recommendations last September; and (3) actions needed in the near- and mid-term to mitigate congestion and delays. / Availability Note: Product reproduced from digital image. Order this product from NTIS by: phone at 1-800-553-NTIS (U.S. customers); (703)605-6000 (other countries); fax at (703)605-6900; and email at orders@ntis.gov. NTIS is located at 5285 Port Royal Road, Springfield, VA, 22161, USA. |
| 总页数： | u0820；38p |
| 报告类型： | 科技报告 |
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