摘要: |
In March 2020,1 remember commenting to colleagues on a Monday how concern surrounding the novel coronavirus - we didn't have the COVID-19 name yet - seemed to be escalating quickly. We discussed reports that our state's governor would issue a shelter in place order on Wednesday and by Friday, we were making final dashes to the grocery store to stock up on weeks worth of essentials. We've all made it through a year operating in crisis mode. The playing field we thought we were used to was constantly shifting under our feet. This uncertainty delivered more than its fair share of challenges and frustrations. An environment with so many unknowns also seemed to encouraged innovation. Mass Transit covered pilot programs during the past year that extended beyond mobility options to include new cleaning protocols, air sanitization systems, coatings designed to repel and neutralize germs and many others. |