摘要: |
Retailers are embracing the omnichannel experience, but there's still much room for improvement. Auto Trader's findings from 5,000 consumers showed 72% are now open to buying a car online while the platform's 'digital first' retailers are increasing their share of the market. Richard Walker, the platform's data and insights director, says: "We have no doubt that the most successful businesses in the coming years will be those that are able to cater for all buying needs and preferences, whether online, offline, or a blend of the two." |