题名: | DO WE NEED A NEW CUSTOMER SERVICE MODEL? |
正文语种: | 英语 |
作者: | Jim Saker |
关键词: | customer;service;model;measurement;relationship;action;believe;culture;satis;sfac |
摘要: | DO WE NEED A NEW CUSTOMER SERVICE MODEL? |
出版年: | 2015 |
论文唯一标识: | A-156Y2015VN12020 |
期刊名称: | AM-Automotive Management |
拼音刊名(出版物代码): | A-156 |
期: | 12 |
页码: | 55 |