摘要: |
The COVID-19 pandemic created a landscape for knowledge organizations to experience a new work environment. Organizations had to quickly figure out how to remain innovative and productive with most of their knowledge workers teleworking while learning and evolving new information and communication technology. Organizations that were able to embrace this technology and collaborate across their internal and external networks experienced team cohesion and a positive culture evolution. These organizations remained innovative and productive. They thrived in 2020 and 2021. Returning to the pre-pandemic work environment is now unlikely because the younger generations are challenging “the status quo with their unwillingness to accept traditional office arrangements” (Weinbaum et al., 2018, p. IX). Generations Y, known as Millennials, and Z currently make up 32% of the federal workforce, and that number is rapidly increasing. Research now shows that most organizations will adopt a hybrid work model beyond the COVID-19 pandemic. PEO Aviation has adopted a hybrid work model termed the adaptive work environment. This research examines the benefits and barriers to adding remote work into the PEO’s work model. The research shows mixed results for including remote work in the adaptive work environment. This adaptive work environment is founded on a hybrid work model which is more complex than either full on-site or full-remote models (Yoost & Miyashiro, 2022). Leader involvement is necessary for organizations to realize success using hybrid work environment with or without remote workers. In fact, research confirms that visionary leadership is important for creating the conditions for innovation regardless of the work location (van der Voet & Steijn, 2021). Research by van der Voet and Steijn (2021) revealed that visionary leadership increased team cohesion. That team cohesion becomes critical for team innovation which is the key ingredient to productivity. |